Contact Fair Trade USA™

Partnership Inquiries

Do you have questions about certification or partnering with us? If so, please fill out the form on this page.

Current Partner Inquiries

If you are a current partner with questions about onboarding, transaction reporting, or product registration, please reach out to our Customer Success team at customersuccess@fairtradeusa.org, or log in to the partner portal and visit the help center.

Other Common Questions

• Our FAQ page has answers to some of our most frequently asked questions.
• Learn about getting certified for brands/retailers, traders, and producers.
• Did you want to review or access hard copies of our standards? Visit this page.
• Want to pay a bill online? Pay here.

Contact Us

Question not answered yet? We are here to help! Please fill out the form below.

Mailing Address

360 Grand Avenue #311

Oakland, CA 94610-4840

Phone: (510) 663-5260